PRIVACY POLICY

Krabi Outlanders, at 993 Moo 2, Ao Nang, Mueang Krabi District, Krabi 81180, is responsible for personal information collected through this website, direct messages and tour bookings.

Depending on how you contact or book with us, we may collect:

• Name, email address, telephone number and preferred language.
• Tour, date, group size, hotel or pickup details, dietary needs and messages you send us.
• Booking and payment status. Full card details are processed by the payment provider and are not stored by Krabi Outlanders.
• Basic technical information such as browser type, device and website activity when analytics are enabled.

We use this information to answer enquiries, arrange and deliver tours, manage payments and cancellations, provide safety information, comply with legal obligations and improve our service. We only use it for marketing where permission or applicable law allows.

Information may be shared only when necessary with guides, drivers, payment and booking providers, technology suppliers or public authorities. Some providers may process data outside Thailand under their own safeguards and privacy terms.

We keep information only for as long as needed for the purpose collected, accounting, disputes and legal obligations. We apply reasonable organisational and technical safeguards, but no online system can guarantee absolute security.

Subject to applicable law, you may ask to access, correct or delete your personal information, object to certain uses or withdraw consent. Contact info@krabioutlanders.com or WhatsApp +66 947617546. We may need to verify your identity before responding.